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LEAD RESPONSE SYSTEM

Every enquiry answered, owned and followed up.

Website and form enquiries go straight into your CRM with a named owner, an instant acknowledgement and follow-up reminders, so no lead waits in an inbox.

For service businesses, agencies and B2B companies that get enquiries from a website, ads or forms.

Request a form test See how it works
SOUND FAMILIAR?

Where it goes wrong today

  • Enquiries land in a shared info@ inbox and everyone assumes someone else replied.
  • You can't say how long it took to reply to last month's leads.
  • Leads from the website, ads and phone end up in different places.
  • Follow-ups depend on someone remembering.
  • You don't know which marketing channel brings real clients.
WHAT IT COSTS

Why it's worth fixing

In a Harvard Business Review audit of 2,241 US companies, only 37% replied to a web enquiry within an hour and 23% never replied at all.

Every unanswered enquiry is marketing money already spent. The customer usually books whoever answers first.

HOW IT WORKS

Four steps, built around your tools

  1. Capture

    Every form, landing page and ad enquiry goes straight into your CRM, with where it came from.

  2. Acknowledge

    The customer gets an immediate, human-sounding reply that says what happens next.

  3. Assign

    Each lead gets one named owner and a score, so the best ones are seen first.

  4. Follow up

    Reminders and drafted replies keep things moving. Anything unanswered is flagged before it goes cold.

WHAT CHANGES

What you get

No lead waits in an inbox

Every enquiry has an owner and a next step from the moment it arrives.

Faster first replies

Customers hear back straight away, and your team sees what needs a personal answer.

Know what's working

See which channels bring enquiries, meetings and clients, not just clicks.

Your tools, connected

Keep the CRM you use, or start with a simple one built around your process.

WORKS WITH

Connects to what you already use

Websites & forms

WordPressWooCommerceShopifyWebflowCustom sitesLanding pages

CRMs

HubSpotZohoPipedriveSalesforceBitrix24A custom CRM

Messages

EmailWhatsApp BusinessSMSSlack or Teams alerts

Connections use each platform's official exports, APIs or notifications, confirmed for your accounts during the free review.

PROOF

Related work you can check

RUNNING ON THIS WEBSITEdevmizan.orgEvery enquiry on this site enters my own CRM with its source, gets a score and a drafted reply for me to review. The same system I'd build for you.Read more PRACTICAL GUIDEHow to connect a website with a CRMThe approach I use: one lead record from enquiry to signed project, with estimated and actual value tracked separately.Read more
QUESTIONS

Before you ask

Do I have to change my CRM?

No. If your CRM has an API or accepts imports, I connect to it. If you don't have one, I can set up a simple CRM around how you already work.

Will automatic replies sound robotic?

The first message is written with you, in your voice, and only confirms receipt and next steps. Real answers still come from your team.

How long does it take?

A typical first version connects one website and one CRM. Timing depends on your tools; you get a fixed scope and date before any work starts.

How is it priced?

Fixed price, agreed up front after the free review. Optional monthly care covers monitoring and small changes.

What about data protection?

Enquiry data stays in your own systems. I only collect what the form needs and can work under your data processing terms.